d-cinema.com.au offer installation and support services for all our products.

Installation

The BIO box can be a very technically challenging place.  Here at d-cinema.com.au we offer years of BIO room knowledge to help overcome issues as effectively as possible.  Automation control, audio problems, we can come up with a solution for any installation and facilitate its completion.

Support

In this new era of digital technology and networking, a support company has to be grounded in the area of Information Technology (IT). Unlike traditional cinema based companies, d-cinema.com.au comes from an IT background.  From the CEO down, all staff have worked or are working in the IT industry. 

We must also agnoledge that the Cinema industry is becoming very reliant on Information Technology as it becomes more and more "Digital".

Versatile Support Anywhere 

With the advent of digital technology in the BIO box, many problems that may occur are software based. This allows remote monitoring and support.

d-cinema.com.au offer remote support via secure internet access.  This allows d-cinema.com.au support staff to network into your facility on short notice.  Problems can be fixed quickly, or if onsite support is needed, much of the information the support staff needs to fix the problem will already be known.  This leads to faster and more effective resolutions to issue at hand.